At abc138, protecting your personal data is a fundamental commitment — not a legal formality. This Privacy Policy explains exactly what information we collect, why we collect it, and how it is kept secure.
Six core principles that define how abc138 approaches the privacy and security of every player's personal information.
Every data transmission between your device and abc138 servers is protected by industry-standard 256-bit SSL encryption, ensuring your personal and financial information cannot be intercepted in transit.
abc138 does not sell, rent, or trade your personal data to third-party marketers or data brokers — under any circumstances. Your information is used solely to deliver and improve our services to you.
We collect only the data strictly necessary to operate your account, process payments, verify your identity, and provide customer support. We do not collect data speculatively or without a clear purpose.
You retain meaningful rights over your personal data at all times — including the right to access, correct, restrict, or request deletion of information we hold about you. Contact our support team to exercise these rights.
abc138 stores all player data on secured, access-controlled servers. Our systems undergo regular penetration testing and security audits to identify and remediate potential vulnerabilities before they can be exploited.
Access to player personal data within abc138 is restricted on a strict need-to-know basis. Staff members access only the data necessary for their specific role. All data access is logged and regularly audited.
In this Privacy Policy, the following terms carry the meanings set out below unless context requires otherwise:
abc138 collects Personal Data through several channels and mechanisms. The categories of Personal Data we collect, and the circumstances of their collection, are described below:
2.1 Registration Data. When you create an abc138 Account, you provide us with: your full legal name, a valid email address, a valid Indonesian mobile phone number, your date of birth, and your chosen username and password. This information is mandatory — without it, we cannot create or operate your Account.
2.2 Identity Verification (KYC) Data. To comply with our international licensing obligations and anti-money laundering responsibilities, we may request copies of government-issued identification documents such as your Indonesian KTP (Kartu Tanda Penduduk), passport, or SIM (driving licence), together with proof of address and, in some cases, documentation supporting the source of funds used for deposits. This data is processed solely for identity and age verification purposes.
2.3 Financial Data. When you make deposits or withdrawals, we collect payment transaction details including your bank account number or e-wallet identifier (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, or LinkAja), transaction amounts in Indonesian Rupiah (IDR), and transaction timestamps. We do not store complete card numbers or banking passwords.
2.4 Usage & Behavioural Data. As you use the abc138 platform, we automatically collect data about your activity, including: pages visited, games played, bets placed (including amounts, selections, and outcomes), session duration, feature usage patterns, and interaction with promotional content. This data helps us improve the platform and detect unusual or potentially fraudulent activity.
2.5 Technical Data. We automatically collect certain technical information when you access the platform, including: your IP address, browser type and version, operating system, device type and model, screen resolution, time zone setting, and referral URL. This data is used for security monitoring, fraud prevention, and platform optimisation.
2.6 Communications Data. When you contact abc138 customer support — whether via live chat, email, or WhatsApp — we retain records of that correspondence, including the content of messages and the date and time of contact. This data is used to resolve your query, improve service quality, and maintain a record of our interactions for dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, phone, date of birth | Account creation & management |
| KYC / Identity Data | KTP, passport, proof of address | Age verification & AML compliance |
| Financial Data | Bank account number, transaction history | Payment processing & fraud prevention |
| Usage Data | Games played, bets placed, session history | Platform improvement & responsible gaming |
| Technical Data | IP address, device ID, browser type | Security monitoring & fraud detection |
| Communications Data | Support chat logs, email correspondence | Customer support & dispute resolution |
abc138 processes your Personal Data strictly for the purposes described below. We do not process Personal Data for any purpose that is incompatible with the purpose for which it was originally collected without first seeking your consent or establishing a new lawful basis.
abc138 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
abc138 does not sell, rent, or otherwise transfer your Personal Data to third parties for their own marketing or commercial purposes. We may, however, share your data with the following categories of third parties, strictly to the extent necessary for the purposes described in this Policy:
abc138 uses cookies and similar tracking technologies on the platform to enhance your experience, maintain your session, and gather analytics data that helps us improve the service. The categories of cookies we use are described below:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens — without these, the platform cannot function correctly | Yes — always active |
| Functional | Remembering your language preference, display settings, and recently played games | No — consent required |
| Analytics | Collecting aggregate, anonymised data on how players navigate the platform to improve user experience | No — consent required |
| Marketing | Tracking interactions with promotional content to measure campaign effectiveness | No — consent required |
You may control non-essential cookie categories through your browser settings. Please note that disabling certain functional cookies may affect the performance and personalisation of your abc138 experience. Strictly necessary cookies cannot be disabled as they are integral to the platform's security and session management infrastructure.
abc138 does not use cross-site tracking technologies to follow your browsing activity on third-party websites beyond the abc138.cam domain.
abc138 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
abc138 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulation. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised in accordance with abc138's data disposal procedures.
Subject to applicable law and certain limited exceptions, you have the following rights in relation to your Personal Data held by abc138. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [Your Account Username]":
abc138 will respond to all verified data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.
The abc138 platform is strictly intended for adults aged 21 years and older. abc138 does not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you must not register an Account, access the platform, or provide any Personal Data to abc138.
If abc138 becomes aware that Personal Data has been collected from an individual under the age of 21 — whether through a registration attempt, KYC review, or any other means — that Account will be immediately suspended, all associated data will be securely deleted, and any funds deposited will be returned to the originating payment source following a standard security review.
If you are a parent or guardian and you believe your child has registered an Account on abc138, please contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary remedial action.
abc138 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of our services. The current version of this Policy, together with its effective date, will always be published at abc138.cam/privacy-policy.
Where we make a material change to this Policy — meaning a change that significantly affects how we collect, use, or share your Personal Data — we will notify registered players via email to the address associated with their Account at least 14 days before the change takes effect. We may also display a prominent notice on the platform during that period.
Your continued use of the abc138 platform following the effective date of any material change constitutes your acknowledgment of the updated Policy. If you do not agree with the revised terms, you should cease using the platform and contact support to initiate Account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how abc138 handles your Personal Data, please contact us through the following channels:
If you are not satisfied with abc138's response to a privacy concern or data rights request, you have the right to escalate your complaint to the relevant data protection authority or regulatory body in your jurisdiction. abc138 will cooperate fully with any such authority in the investigation of a complaint.
Our support team is ready to help with any privacy-related questions, data access requests, or account security concerns. You can also explore our full Terms & Conditions or visit our FAQ for quick answers.